Retail Management Hero, Inc. Privacy Policy

Retail Management Hero, Inc. ("RMH" or "we") is committed to protecting your personal information and your right to privacy. This Privacy Policy describes how we might use your information arising from use of our website at RMHpos.com ("website").

Information We Collect

We only have access to, collect and store the information that you voluntarily provide, via email, entry on the website or otherwise. We collect personal information when you express an interest in obtaining information about us or our products and services, when you enter information or otherwise use our website, or when you contact us. The personal information we collect can include your name, phone number, physical and mailing addresses or other contact information, any other information you choose to provide and, while we do not have access to your payment details, information about your payment as described below. We may also collect some data related to the devices used to access the web site and your use of the web site. This may include your username, account number, IP address and type of device used, e.g., mobile phone. We may also collect information about your browsing history, search history and your interaction with specific parts of the website, application, or advertisements.

Use of Information

The information we collect is used for the following purposes:

• To provide, support, personalize, and develop our website, products, and services.

• To create, maintain, customize, and secure your account with us.

• To process your requests, purchases, transactions, and payments and prevent fraud.

• To provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses.

• To help maintain the safety, security, and integrity of our website, products and services, databases and other technology assets, and business.

In particular, we may use your information as necessary to fulfill your request, e.g. to provide customer service or answer a product request made by you. Unless you ask us not to, we may contact you via email for promotional reasons or or describe changes to this privacy policy.

Sharing Information

We may share your personal information with third parties in the following situations:

• Service Providers: We may share your personal information with service providers that perform services for us or on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

• Legal Obligations and Rights: We may disclose your personal information where required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

• Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

• Third Party Distributors. We may provide your information to our authorized resellers and distributors in order to facilitate your purchase process, provide ongoing customer support and service, or to notify you of new products and services, updates and special offers.

We do not sell personal information without your prior written consent. We may share aggregated demographic information with our partners and advertisers but this information is not linked to any personal information that can identify any individual person.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

• See what data we have about you, if any.

• Change/correct any data we have about you.

• Have us delete any data we have about you.

• Express any concern you have about our use of your data.

The California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR) provide these rights and other that you may also exercise regarding your personal data:

Under the CCPA:

• The Right to Know: You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months.

• The Right to Delete: You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions.

• The Right to Opt-Out: You have the right to opt-out of the sale of your personal information. Please note, we do not sell personal information without your prior consent so this right does not apply to our practices.

For customers in the European Union Community, the GDPR provides similar rights:

• The Right of Access: You have the right to obtain confirmation as to whether or not personal data concerning you is being processed, and, ifso, access to the personal data and the additional information similar to the rights to know under the CCPA.

• The Right to Rectification: You have the right to have inaccurate personal data about you corrected or completed if it is incomplete.

• The Right to Erasure ("The Right to be Forgotten"): You can ask for the deletion or removal of your personal data where there is no compelling reason for its continued processing or retention.

• The Right to Restrict Processing: You have the right to request the restriction or suppression of your personal data under certain circumstances.

• The Right to Data Portability: You have the right to obtain and reuse your personal data for your own purposes across different services.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page. Note that we do not have access to your encrypted payment information, i.e., we cannot decrypt or see a credit card number; we only have access to the method of payment, the date and the amount of the payment.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Cookies

We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Some of our business partners may use cookies on our site (for example, advertisers). However, we have no access to or control over these cookies.